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ITSM Analyst
A company is looking for an ITSM Analyst responsible for the Configuration Management process related to cloud transformation projects. Key Responsibilities Capture requirements from the cloud team, application owners, and ITSM Implement CMDB data model to meet new requirements and understand the interaction of vulnerability data with cloud CIs Validate existing CI data quality and dependency mappings as applications migrate to the cloud Required Qualifications 5-10 years of experience in IT Configuration Management Experience with Cloud Configuration Management using ServiceNow Knowledge of Configuration Management Database (CMDB) processes Familiarity with dependency mapping in cloud environments Understanding of cloud production readiness, including testing and validation
A company is looking for an ITSM Analyst responsible for the Configuration Management process related to cloud transformation projects.
Key Responsibilities
Capture requirements from the cloud team, application owners, and ITSM
Implement CMDB data model to meet new requirements and understand the interaction of vulnerability data with cloud CIs
Validate existing CI data quality and dependency mappings as applications migrate to the cloud
Required Qualifications
5-10 years of experience in IT Configuration Management
Experience with Cloud Configuration Management using ServiceNow
Knowledge of Configuration Management Database (CMDB) processes
Familiarity with dependency mapping in cloud environments
Understanding of cloud production readiness, including testing and validation
