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Lead Reservations Agent
A company is looking for a Lead Reservations Agent to assist guests with travel reservations and provide exceptional service. Key Responsibilities Answer incoming calls professionally and achieve conversion and revenue goals Assist with revenue management, rate changes, and troubleshoot discrepancies Maintain guest follow-up and provide detailed notes in the lead management system Required Qualifications Ability to work in a remote environment Willingness to work a flexible schedule, including nights, weekends, and holidays High school graduate or equivalent Exceptional customer service skills Prior hospitality experience or certificate preferred
A company is looking for a Lead Reservations Agent to assist guests with travel reservations and provide exceptional service.
Key Responsibilities
Answer incoming calls professionally and achieve conversion and revenue goals
Assist with revenue management, rate changes, and troubleshoot discrepancies
Maintain guest follow-up and provide detailed notes in the lead management system
Required Qualifications
Ability to work in a remote environment
Willingness to work a flexible schedule, including nights, weekends, and holidays
High school graduate or equivalent
Exceptional customer service skills
Prior hospitality experience or certificate preferred
