Manager of Workforce Operations

A company is looking for a Manager, Workforce Operations responsible for overseeing central operations and optimizing processes to enhance organizational performance. Key Responsibilities Lead Command Center operations for real-time monitoring and communication of critical information Serve as the primary liaison between internal teams to align operational objectives with organizational goals Supervise capacity planning efforts to ensure resource alignment with demand and service level agreements Required Qualifications 3 years of experience in workforce management or data analytics roles Proven leadership experience in operational or workforce management settings Working knowledge of PowerBI and Salesforce Advanced proficiency in MS Excel Expertise in data analysis, capacity planning, and incident management

Apr 16, 2025 - 21:03

A company is looking for a Manager, Workforce Operations responsible for overseeing central operations and optimizing processes to enhance organizational performance. Key Responsibilities Lead Command Center operations for real-time monitoring and communication of critical information Serve as the primary liaison between internal teams to align operational objectives with organizational goals Supervise capacity planning efforts to ensure resource alignment with demand and service level agreements Required Qualifications 3 years of experience in workforce management or data analytics roles Proven leadership experience in operational or workforce management settings Working knowledge of PowerBI and Salesforce Advanced proficiency in MS Excel Expertise in data analysis, capacity planning, and incident management