Michigan Licensed Call Center Representative

A company is looking for a Call Center Representative to support customer needs in a fast-paced environment. Key Responsibilities Assist customers with inquiries regarding insurance policies, coverage, and billing issues while promoting additional products Provide expertise on company products and services to ensure customers receive appropriate insurance coverage Support customers involved in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education Property & Casualty license required for sales roles; opportunity to obtain during training Ability to multitask and navigate multiple computer systems Experience in customer service preferred Must have a designated workspace free from distractions and high-speed internet access

Mar 21, 2025 - 23:40

A company is looking for a Call Center Representative to support customer needs in a fast-paced environment. Key Responsibilities Assist customers with inquiries regarding insurance policies, coverage, and billing issues while promoting additional products Provide expertise on company products and services to ensure customers receive appropriate insurance coverage Support customers involved in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education Property & Casualty license required for sales roles; opportunity to obtain during training Ability to multitask and navigate multiple computer systems Experience in customer service preferred Must have a designated workspace free from distractions and high-speed internet access