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Missouri Licensed Customer Service Advocate
A company is looking for a Remote Customer Service Advocate in Missouri. Key Responsibilities: Manage inbound and outbound calls, providing information on membership options, benefits, and account status Review, verify, and process membership applications efficiently, ensuring completeness and accuracy Maintain and update member information in CRM systems, ensuring data integrity across client accounts Required Qualifications: High School Diploma or General Education Degree (GED) required 2-4 years of experience in health insurance, customer service, call center, or healthcare-related fields Knowledge of healthcare medical terminology Proficiency in Microsoft Office Suite and experience with CRM systems Ability to clear a background check
A company is looking for a Remote Customer Service Advocate in Missouri.
Key Responsibilities:
Manage inbound and outbound calls, providing information on membership options, benefits, and account status
Review, verify, and process membership applications efficiently, ensuring completeness and accuracy
Maintain and update member information in CRM systems, ensuring data integrity across client accounts
Required Qualifications:
High School Diploma or General Education Degree (GED) required
2-4 years of experience in health insurance, customer service, call center, or healthcare-related fields
Knowledge of healthcare medical terminology
Proficiency in Microsoft Office Suite and experience with CRM systems
Ability to clear a background check