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Mortgage Customer Support Specialist
A company is looking for a CCC Support Specialist to provide customer support for mortgage products and services. Key Responsibilities Answer incoming calls and make outbound follow-up calls regarding mortgage loans Document call details accurately and resolve customer service-related issues Build and maintain effective relationships with customers and complete various non-financial requests Required Qualifications Experience in mortgage industry customer support and contact center High school diploma or equivalent Basic understanding of the mortgage industry preferred Customer service aptitude and orientation Ability to navigate multiple information screens and troubleshoot effectively
A company is looking for a CCC Support Specialist to provide customer support for mortgage products and services.
Key Responsibilities
Answer incoming calls and make outbound follow-up calls regarding mortgage loans
Document call details accurately and resolve customer service-related issues
Build and maintain effective relationships with customers and complete various non-financial requests
Required Qualifications
Experience in mortgage industry customer support and contact center
High school diploma or equivalent
Basic understanding of the mortgage industry preferred
Customer service aptitude and orientation
Ability to navigate multiple information screens and troubleshoot effectively
