Nevada Licensed Call Center Rep

A company is looking for a Call Center Representative. Key Responsibilities Provide knowledgeable responses to basic client questions and escalate complex cases as needed Resolve client issues, update account history, and follow up to ensure inquiries are addressed Collaborate with team members and management to efficiently process client inquiries and recommend workflow changes Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to work effectively in a team and identify appropriate stakeholders for client inquiries Availability to work an 8-hour shift until 5pm Pacific, Monday through Friday Must pass a background check, including an additional FBI/fingerprint check for Nevada residents

Apr 7, 2025 - 20:47

A company is looking for a Call Center Representative. Key Responsibilities Provide knowledgeable responses to basic client questions and escalate complex cases as needed Resolve client issues, update account history, and follow up to ensure inquiries are addressed Collaborate with team members and management to efficiently process client inquiries and recommend workflow changes Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to work effectively in a team and identify appropriate stakeholders for client inquiries Availability to work an 8-hour shift until 5pm Pacific, Monday through Friday Must pass a background check, including an additional FBI/fingerprint check for Nevada residents