New York Licensed Member Associate

A company is looking for a Member Experience Associate. Key Responsibilities Support customer inquiries using operating standards and knowledge base information Handle a high volume of inbound calls and follow up with policyholders through outbound calls and emails Act as a brand ambassador, collaborating with the team to enhance customer experience Required Qualifications Active Property & Casualty insurance license preferred Minimum of one year of call center experience Previous customer service experience required Ability to work in a remote environment Bachelor's degree preferred

May 16, 2025 - 16:46

A company is looking for a Member Experience Associate. Key Responsibilities Support customer inquiries using operating standards and knowledge base information Handle a high volume of inbound calls and follow up with policyholders through outbound calls and emails Act as a brand ambassador, collaborating with the team to enhance customer experience Required Qualifications Active Property & Casualty insurance license preferred Minimum of one year of call center experience Previous customer service experience required Ability to work in a remote environment Bachelor's degree preferred