New York Scheduling Analyst

A company is looking for a Scheduling Analyst (REMOTE) - New York Only. Key Responsibilities Develop and deploy workforce management strategies nationwide Identify gaps in coverage and propose solutions for optimal staffing Maintain headcount requirements and ensure compliance with staffing regulations Required Qualifications Associate degree or equivalent combination of education and experience 3-5 years of relevant experience with Workforce Management methodologies Expert level experience in call center operations and analytics Preferred Bachelor's degree or equivalent combination of education and experience Preferred 5+ years of relevant experience in Workforce Management methodologies

Apr 30, 2025 - 05:31

A company is looking for a Scheduling Analyst (REMOTE) - New York Only. Key Responsibilities Develop and deploy workforce management strategies nationwide Identify gaps in coverage and propose solutions for optimal staffing Maintain headcount requirements and ensure compliance with staffing regulations Required Qualifications Associate degree or equivalent combination of education and experience 3-5 years of relevant experience with Workforce Management methodologies Expert level experience in call center operations and analytics Preferred Bachelor's degree or equivalent combination of education and experience Preferred 5+ years of relevant experience in Workforce Management methodologies