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North Carolina Licensed Care Navigator
A company is looking for a Telephonic Care Navigator to assist patients in navigating the healthcare system remotely. Key Responsibilities Conduct telephonic outreach to members and assist with scheduling provider appointments Educate members on gaps in care and link them to community resources Maintain schedule adherence and ensure compliance with health information regulations Required Qualifications High School Diploma / GED Must be 18 years of age or older 1+ years of call center and/or telephonic customer service experience 1+ years of professional experience in an office setting using telephone and computer 1+ years of Healthcare/insurance or social work/community outreach experience
A company is looking for a Telephonic Care Navigator to assist patients in navigating the healthcare system remotely.
Key Responsibilities
Conduct telephonic outreach to members and assist with scheduling provider appointments
Educate members on gaps in care and link them to community resources
Maintain schedule adherence and ensure compliance with health information regulations
Required Qualifications
High School Diploma / GED
Must be 18 years of age or older
1+ years of call center and/or telephonic customer service experience
1+ years of professional experience in an office setting using telephone and computer
1+ years of Healthcare/insurance or social work/community outreach experience
