Operations Agent

A company is looking for an Operations Agent to ensure timely and accurate processing of customer orders across its services. Key Responsibilities Process customer orders and service requests accurately and on time Monitor order queues and prioritize tasks to meet internal SLAs and customer expectations Collaborate with the Customer Service team to resolve customer issues and propose process improvements Required Qualifications 1-3 years of experience in an operations, fulfillment, or customer support role Familiarity with company formation processes or similar industry experience Highly organized and able to manage multiple tasks in a fast-paced environment Experience using tools like HubSpot, Notion, Slack, and Google Sheets A self-starter who takes ownership and seeks continuous improvement

Apr 17, 2025 - 00:03

A company is looking for an Operations Agent to ensure timely and accurate processing of customer orders across its services. Key Responsibilities Process customer orders and service requests accurately and on time Monitor order queues and prioritize tasks to meet internal SLAs and customer expectations Collaborate with the Customer Service team to resolve customer issues and propose process improvements Required Qualifications 1-3 years of experience in an operations, fulfillment, or customer support role Familiarity with company formation processes or similar industry experience Highly organized and able to manage multiple tasks in a fast-paced environment Experience using tools like HubSpot, Notion, Slack, and Google Sheets A self-starter who takes ownership and seeks continuous improvement