Optometry Operations Manager

A company is looking for a Head of Operations with Optometry Experience, remote. Key Responsibilities Oversee daily operations including phone support, virtual assistants, and back-office functions Ensure client satisfaction by aligning operational delivery with service expectations and managing quality assurance Develop and implement training programs for operational staff, focusing on optometry-related tasks and compliance Required Qualifications Bachelor's degree in Business Administration, Healthcare Administration, or related field (Master's preferred) Proven operations management experience in an optometry or healthcare environment 5+ years in leadership roles with responsibility for large, multi-layered teams Familiarity with insurance billing, EHR systems, and optometry-specific processes Knowledge of HIPAA compliance and healthcare regulations

Apr 15, 2025 - 16:47

A company is looking for a Head of Operations with Optometry Experience, remote. Key Responsibilities Oversee daily operations including phone support, virtual assistants, and back-office functions Ensure client satisfaction by aligning operational delivery with service expectations and managing quality assurance Develop and implement training programs for operational staff, focusing on optometry-related tasks and compliance Required Qualifications Bachelor's degree in Business Administration, Healthcare Administration, or related field (Master's preferred) Proven operations management experience in an optometry or healthcare environment 5+ years in leadership roles with responsibility for large, multi-layered teams Familiarity with insurance billing, EHR systems, and optometry-specific processes Knowledge of HIPAA compliance and healthcare regulations