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Personal Lines Licensed Representative
A company is looking for a Senior Customer Experience Representative. Key Responsibilities Manage customer transactions and build strong relationships through inbound calls Educate customers on insurance products and create tailored quote options Meet monthly KPIs and recommend improvements for internal tools and customer experience Required Qualifications 1-2 years of customer service experience, preferably in insurance Personal Lines License or willingness to obtain within 30 days of employment Ability to work in a fast-paced, high-volume call environment Basic knowledge of Microsoft Office and Google Suite Detail-oriented with a willingness to learn about insurance products
A company is looking for a Senior Customer Experience Representative.
Key Responsibilities
Manage customer transactions and build strong relationships through inbound calls
Educate customers on insurance products and create tailored quote options
Meet monthly KPIs and recommend improvements for internal tools and customer experience
Required Qualifications
1-2 years of customer service experience, preferably in insurance
Personal Lines License or willingness to obtain within 30 days of employment
Ability to work in a fast-paced, high-volume call environment
Basic knowledge of Microsoft Office and Google Suite
Detail-oriented with a willingness to learn about insurance products
