Plan Management Specialist

A company is looking for a Plan Management Specialist to join their Plan Management Team. Key Responsibilities Respond to Service Now Tickets and email inquiries in a timely manner Identify trends for training and implement updates in SharePoint Libraries Provide real-time support to dental office staff regarding system and insurance inquiries Required Qualifications, Training, and Education Associate degree or 2+ years of experience in the dental field Experience working at a Dental Support Organization (DSO) or with insurance payors Ability to work independently and remotely with minimal supervision Strong proficiency in computer applications including Service Now, SharePoint, and Microsoft Office Suite Experience as a subject matter expert on Insurance Verification Forms (IVF)

Apr 10, 2025 - 22:16

A company is looking for a Plan Management Specialist to join their Plan Management Team. Key Responsibilities Respond to Service Now Tickets and email inquiries in a timely manner Identify trends for training and implement updates in SharePoint Libraries Provide real-time support to dental office staff regarding system and insurance inquiries Required Qualifications, Training, and Education Associate degree or 2+ years of experience in the dental field Experience working at a Dental Support Organization (DSO) or with insurance payors Ability to work independently and remotely with minimal supervision Strong proficiency in computer applications including Service Now, SharePoint, and Microsoft Office Suite Experience as a subject matter expert on Insurance Verification Forms (IVF)