Product Manager IV - Service Transformation

A company is looking for a Sr. Product Manager IV focused on Service Transformation. Key Responsibilities Align the service transformation program to company goals and initiatives Craft requirements to support service teams in delivering exceptional customer service Create and maintain product roadmaps and analyze metrics for product success Required Qualifications Bachelor's degree in business, healthcare, or related field; entrepreneurial experience preferred 5-8 years of software product management experience, preferably in healthcare Experience with Agile/scrum methodologies and software development management tools like JIRA and Confluence Proven track record in leading organizational transformation and customer service excellence Experience in life sciences, technology, healthcare, molecular diagnostics, or biotech/pharma

Apr 2, 2025 - 18:44

A company is looking for a Sr. Product Manager IV focused on Service Transformation. Key Responsibilities Align the service transformation program to company goals and initiatives Craft requirements to support service teams in delivering exceptional customer service Create and maintain product roadmaps and analyze metrics for product success Required Qualifications Bachelor's degree in business, healthcare, or related field; entrepreneurial experience preferred 5-8 years of software product management experience, preferably in healthcare Experience with Agile/scrum methodologies and software development management tools like JIRA and Confluence Proven track record in leading organizational transformation and customer service excellence Experience in life sciences, technology, healthcare, molecular diagnostics, or biotech/pharma