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Production Support Analyst Associate
A company is looking for a Production Support Analyst Associate - Remote PST. Key Responsibilities Provide exceptional customer service and support for escrow-related transactions Manage email inbox and online chat support, documenting information and resolving or escalating issues Maintain knowledge of relevant products and may train less experienced team members Required Qualifications Comprehensive knowledge of escrow transactions and client operating systems Familiarity with MS Office products and supported production support software 2+ years of escrow-related work experience 2+ years of customer service-related work experience High School diploma or equivalent; AA/AS degree preferred
A company is looking for a Production Support Analyst Associate - Remote PST.
Key Responsibilities
Provide exceptional customer service and support for escrow-related transactions
Manage email inbox and online chat support, documenting information and resolving or escalating issues
Maintain knowledge of relevant products and may train less experienced team members
Required Qualifications
Comprehensive knowledge of escrow transactions and client operating systems
Familiarity with MS Office products and supported production support software
2+ years of escrow-related work experience
2+ years of customer service-related work experience
High School diploma or equivalent; AA/AS degree preferred
