![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
Project Quality Manager
A company is looking for a Project Quality Manager (ITIL, ISO, ITSM, GxP). Key Responsibilities Ensure IT service desk operations align with company standards and regulatory requirements Identify inefficiencies and implement process improvements for service excellence Develop and maintain SOPs and documentation to enhance IT service operations Required Qualifications Proven experience in quality management and process improvement within IT service operations Strong understanding of service desk environments and ITSM frameworks Hands-on experience with ITSM tools (e.g., ServiceNow, Jira, Remedy) Relevant certifications (ITIL, Six Sigma, ISO 9001, ISO 27001) Experience in onsite and remote IT support structures
A company is looking for a Project Quality Manager (ITIL, ISO, ITSM, GxP).
Key Responsibilities
Ensure IT service desk operations align with company standards and regulatory requirements
Identify inefficiencies and implement process improvements for service excellence
Develop and maintain SOPs and documentation to enhance IT service operations
Required Qualifications
Proven experience in quality management and process improvement within IT service operations
Strong understanding of service desk environments and ITSM frameworks
Hands-on experience with ITSM tools (e.g., ServiceNow, Jira, Remedy)
Relevant certifications (ITIL, Six Sigma, ISO 9001, ISO 27001)
Experience in onsite and remote IT support structures