Provider Experience Representative

A company is looking for a Provider Experience Representative to provide customer service to healthcare providers. Key Responsibilities Respond to provider inquiries and escalated calls, ensuring adherence to policies and compliance guidelines Collaborate with relevant parties to deliver excellent customer service and resolve issues promptly Provide accurate information regarding claims, benefits, and payments, while assisting with provider appeals and education Required Qualifications High school diploma/GED or equivalent working knowledge 3-4 years of experience in a high volume service center or managed care environment Strong organizational skills and operational knowledge of data entry and computer systems Ability to multitask and maintain professionalism in a fast-paced environment Knowledge of medical claims, billing, and coding is preferred

Apr 4, 2025 - 00:20

A company is looking for a Provider Experience Representative to provide customer service to healthcare providers. Key Responsibilities Respond to provider inquiries and escalated calls, ensuring adherence to policies and compliance guidelines Collaborate with relevant parties to deliver excellent customer service and resolve issues promptly Provide accurate information regarding claims, benefits, and payments, while assisting with provider appeals and education Required Qualifications High school diploma/GED or equivalent working knowledge 3-4 years of experience in a high volume service center or managed care environment Strong organizational skills and operational knowledge of data entry and computer systems Ability to multitask and maintain professionalism in a fast-paced environment Knowledge of medical claims, billing, and coding is preferred