Remote Customer Care Associate
A company is looking for a Customer Care Associate- Remote. Key Responsibilities: Address non-technical customer inquiries regarding service contracts, account access, and licenses Review and improve non-technical customer service operations to enhance efficiency Meet customer service support metrics and ensure comprehensive issue documentation Required Qualifications: High school diploma/GED or equivalent preferred 1 - 2 years of related customer service experience Experience in a call center or similar customer service role Familiarity with Microsoft-based programs
