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Senior Logistics Analyst
A company is looking for a Senior Logistics Analyst, Small Parcel. Key Responsibilities Support customer success activities to ensure an exceptional customer experience Collaborate with Carrier Relations to meet service capabilities and performance standards Monitor business metrics and assist with customer inquiries to maintain high service levels Required Qualifications Bachelor's degree or equivalent experience in a related field preferred 2+ years of small parcel experience required 2 - 4 years of experience in Sales, Account Management, Customer Success, Transportation, or Logistics preferred Background knowledge of parcel carriers and logistics preferred Data analytics experience with Excel proficiency preferred
A company is looking for a Senior Logistics Analyst, Small Parcel.
Key Responsibilities
Support customer success activities to ensure an exceptional customer experience
Collaborate with Carrier Relations to meet service capabilities and performance standards
Monitor business metrics and assist with customer inquiries to maintain high service levels
Required Qualifications
Bachelor's degree or equivalent experience in a related field preferred
2+ years of small parcel experience required
2 - 4 years of experience in Sales, Account Management, Customer Success, Transportation, or Logistics preferred
Background knowledge of parcel carriers and logistics preferred
Data analytics experience with Excel proficiency preferred