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Senior Resilience Management Analyst
A company is looking for a Senior Associate, Resilience Management. Key Responsibilities Track, review, and report on the implementation of technology processes including Incident, Problem, and BCM Assist technology teams in designing and optimizing their processes in accordance with company policies Collaborate with Audit and Risk departments to conduct audits and risk assessments of Technology Required Qualifications Knowledge of technology support frameworks such as ITSM and ITIL Experience with reporting or BI tools, such as Looker Familiarity with ITSM tools and processes, including Jira and Rootly Experience with incident and problem management, BCM, and operational resiliency Understanding of current regulatory requirements related to operational resiliency
A company is looking for a Senior Associate, Resilience Management.
Key Responsibilities
Track, review, and report on the implementation of technology processes including Incident, Problem, and BCM
Assist technology teams in designing and optimizing their processes in accordance with company policies
Collaborate with Audit and Risk departments to conduct audits and risk assessments of Technology
Required Qualifications
Knowledge of technology support frameworks such as ITSM and ITIL
Experience with reporting or BI tools, such as Looker
Familiarity with ITSM tools and processes, including Jira and Rootly
Experience with incident and problem management, BCM, and operational resiliency
Understanding of current regulatory requirements related to operational resiliency