Social Media Response Associate

A company is looking for a Social Media Response Associate (Part-Time/Contract). Key Responsibilities Execute a multi-platform strategy for consumer support and proactive communications Engage with the online community by responding to comments and reviews across various platforms Monitor and analyze consumer sentiment, presenting actionable insights to the team Required Qualifications 2-3 years of relevant customer service and/or social media experience Strong copywriting skills with the ability to adapt the brand's voice Deep understanding of community dynamics in digital spaces Familiarity with customer experience and response tools Ability to thrive in a fast-paced startup culture

Mar 26, 2025 - 17:13

A company is looking for a Social Media Response Associate (Part-Time/Contract). Key Responsibilities Execute a multi-platform strategy for consumer support and proactive communications Engage with the online community by responding to comments and reviews across various platforms Monitor and analyze consumer sentiment, presenting actionable insights to the team Required Qualifications 2-3 years of relevant customer service and/or social media experience Strong copywriting skills with the ability to adapt the brand's voice Deep understanding of community dynamics in digital spaces Familiarity with customer experience and response tools Ability to thrive in a fast-paced startup culture