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Strategic Channel Support Representative
A company is looking for a Strategic Channel Support Representative to serve as the primary point of contact for sales representatives in Wholesale and Retail sales channels. Key Responsibilities Act as the dedicated point of contact for sales representatives within the Wholesale and Retail sales channels Provide prompt and accurate information regarding product availability and order statuses Manage urgent requests and collaborate with internal teams to ensure customer satisfaction Required Qualifications High school diploma or GED; Associate or Bachelor's degree preferred 2+ years in a customer-facing role, preferably in sales support or account management Experience in customer service within a multi-channel environment Familiarity with escalation handling or liaison roles Proficiency in CRM systems and order management software
A company is looking for a Strategic Channel Support Representative to serve as the primary point of contact for sales representatives in Wholesale and Retail sales channels.
Key Responsibilities
Act as the dedicated point of contact for sales representatives within the Wholesale and Retail sales channels
Provide prompt and accurate information regarding product availability and order statuses
Manage urgent requests and collaborate with internal teams to ensure customer satisfaction
Required Qualifications
High school diploma or GED; Associate or Bachelor's degree preferred
2+ years in a customer-facing role, preferably in sales support or account management
Experience in customer service within a multi-channel environment
Familiarity with escalation handling or liaison roles
Proficiency in CRM systems and order management software