![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![[Hybrid] Graphic Designer in Malaysia](https://a5.behance.net/920d3ca46151f30e69b60159b53d15e34fb20338/img/site/generic-share.png)
Business Design Practice Lead
A company is looking for a Business Design Practice Lead, Customer Service & Support. Key Responsibilities Develop and maintain the future-state vision and long-term roadmap for CSS Guide leadership in defining annual business outcomes and structuring fiscal year objectives Evaluate ongoing initiatives and provide recommendations for data-driven prioritization decisions Required Qualifications Bachelor's Degree in a relevant field and 8+ years of experience in business planning or related roles 2+ years of experience in customer support Ability to analyze complex challenges and develop structured roadmaps Experience aligning investments and priorities across cross-functional teams Data-savvy with the ability to leverage insights for decision-making
A company is looking for a Business Design Practice Lead, Customer Service & Support.
Key Responsibilities
Develop and maintain the future-state vision and long-term roadmap for CSS
Guide leadership in defining annual business outcomes and structuring fiscal year objectives
Evaluate ongoing initiatives and provide recommendations for data-driven prioritization decisions
Required Qualifications
Bachelor's Degree in a relevant field and 8+ years of experience in business planning or related roles
2+ years of experience in customer support
Ability to analyze complex challenges and develop structured roadmaps
Experience aligning investments and priorities across cross-functional teams
Data-savvy with the ability to leverage insights for decision-making