![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
Team Lead for Customer Services
A company is looking for a Team Lead. Key Responsibilities Ensure a safe work environment and model the company culture Act as the first line of support for the Integrated Customer Services team and handle customer escalations Monitor real-time performance, conduct quality assurance, and support day-to-day operations Required Qualifications 3-5 years of experience in customer service and/or data entry Experience operating a telephone system and processing data Proficient in Microsoft Office applications Ability to work flexible hours, including evenings and weekends Bilingual in English and Spanish is a plus
A company is looking for a Team Lead.
Key Responsibilities
Ensure a safe work environment and model the company culture
Act as the first line of support for the Integrated Customer Services team and handle customer escalations
Monitor real-time performance, conduct quality assurance, and support day-to-day operations
Required Qualifications
3-5 years of experience in customer service and/or data entry
Experience operating a telephone system and processing data
Proficient in Microsoft Office applications
Ability to work flexible hours, including evenings and weekends
Bilingual in English and Spanish is a plus