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Technical Solutions Customer Service Representative
A company is looking for a Customer Service Representative, Technical Solutions Experience. Key Responsibilities Provide end-to-end support for customers by handling inquiries related to technical issues, billing, and company products Build rapport with customers and promote additional products and services based on their needs Utilize multiple tools and systems to troubleshoot issues and ensure a positive customer experience Required Qualifications, Training, and Education Some high school coursework is required 0-2 years of relevant work experience is preferred Ability to work flexible hours, including nights and weekends Demonstrated technical knowledge and ability to troubleshoot issues Experience in a fast-paced, metrics-driven environment is beneficial
A company is looking for a Customer Service Representative, Technical Solutions Experience.
Key Responsibilities
Provide end-to-end support for customers by handling inquiries related to technical issues, billing, and company products
Build rapport with customers and promote additional products and services based on their needs
Utilize multiple tools and systems to troubleshoot issues and ensure a positive customer experience
Required Qualifications, Training, and Education
Some high school coursework is required
0-2 years of relevant work experience is preferred
Ability to work flexible hours, including nights and weekends
Demonstrated technical knowledge and ability to troubleshoot issues
Experience in a fast-paced, metrics-driven environment is beneficial
