Technical Support Account Specialist
A company is looking for a Technical Support Account Specialist. Key Responsibilities Serve as the primary technical liaison for clients, managing post-deployment operational activities Provide technical assessments based on incidents, customer requirements, and compliance standards Report on key performance indicators such as SLA's, network utilization, and repair times Required Qualifications Bachelor's Degree preferred, or a combination of coursework and experience 0-2 years of relevant work experience Ability to work variable schedules, including nights and weekends Experience in project management and results-oriented tasks Strong relationship-building skills with both technical and non-technical stakeholders
A company is looking for a Technical Support Account Specialist.
Key Responsibilities
Serve as the primary technical liaison for clients, managing post-deployment operational activities
Provide technical assessments based on incidents, customer requirements, and compliance standards
Report on key performance indicators such as SLA's, network utilization, and repair times
Required Qualifications
Bachelor's Degree preferred, or a combination of coursework and experience
0-2 years of relevant work experience
Ability to work variable schedules, including nights and weekends
Experience in project management and results-oriented tasks
Strong relationship-building skills with both technical and non-technical stakeholders
