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Utah Licensed Logistics Analyst
A company is looking for a Logistics Analyst (REMOTE/Occasional Field Work) - Utah Only. Key Responsibilities Develop and deploy workforce management strategies and templates for call centers Analyze trends related to call handle time and volume to improve forecasts and plans Maintain staffing requirements and manage HR-related activities to ensure compliance Required Qualifications Associate degree or equivalent combination of education and experience 3-5 years of relevant experience with Workforce Management methodologies in call centers Expert level understanding of call center operations, processes, and analytics Preferred Bachelor's Degree or equivalent combination of education and experience Preferred certifications such as Six Sigma, PMI, or Workforce Certification
A company is looking for a Logistics Analyst (REMOTE/Occasional Field Work) - Utah Only.
Key Responsibilities
Develop and deploy workforce management strategies and templates for call centers
Analyze trends related to call handle time and volume to improve forecasts and plans
Maintain staffing requirements and manage HR-related activities to ensure compliance
Required Qualifications
Associate degree or equivalent combination of education and experience
3-5 years of relevant experience with Workforce Management methodologies in call centers
Expert level understanding of call center operations, processes, and analytics
Preferred Bachelor's Degree or equivalent combination of education and experience
Preferred certifications such as Six Sigma, PMI, or Workforce Certification
