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Washington Wellness Coordinator
A company is looking for a Wellness Coordinator to manage inbound calls from behavioral health providers in a remote setting. Key Responsibilities Handle inbound calls from behavioral health providers and collect clinical information for authorization requests Navigate multiple computer databases during calls and collaborate with clinical partners Educate providers on behavioral health benefits and maintain compliance with departmental metrics Required Qualifications High School Diploma/GED or higher 2+ years of experience in an inbound/outbound phone queue setting 2+ years of experience in gathering and analyzing information Experience in a medical/behavioral setting Intermediate proficiency in computer use, including Microsoft Office
A company is looking for a Wellness Coordinator to manage inbound calls from behavioral health providers in a remote setting.
Key Responsibilities
Handle inbound calls from behavioral health providers and collect clinical information for authorization requests
Navigate multiple computer databases during calls and collaborate with clinical partners
Educate providers on behavioral health benefits and maintain compliance with departmental metrics
Required Qualifications
High School Diploma/GED or higher
2+ years of experience in an inbound/outbound phone queue setting
2+ years of experience in gathering and analyzing information
Experience in a medical/behavioral setting
Intermediate proficiency in computer use, including Microsoft Office
