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Website Trainer
A company is looking for a Website Trainer to provide hands-on training to customers on managing their websites using a proprietary content management system (CMS). Key Responsibilities Train customers on website setup, maintenance, and management through webinars and one-on-one sessions Report functionality issues and product suggestions to relevant departments Create and update customer-facing documentation and training resources Required Qualifications Associate Degree and/or equivalent experience required A minimum of 1-2 years of strong phone and customer service experience Ability to explain technical concepts to non-technical customers Practical knowledge of basic computer applications (Microsoft Word, Outlook, Excel, PowerPoint, etc.) Basic knowledge of HTML is a plus
A company is looking for a Website Trainer to provide hands-on training to customers on managing their websites using a proprietary content management system (CMS).
Key Responsibilities
Train customers on website setup, maintenance, and management through webinars and one-on-one sessions
Report functionality issues and product suggestions to relevant departments
Create and update customer-facing documentation and training resources
Required Qualifications
Associate Degree and/or equivalent experience required
A minimum of 1-2 years of strong phone and customer service experience
Ability to explain technical concepts to non-technical customers
Practical knowledge of basic computer applications (Microsoft Word, Outlook, Excel, PowerPoint, etc.)
Basic knowledge of HTML is a plus