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Bilingual Customer Experience Rep
A company is looking for a Rep, Customer Experience - Remote (Bilingual Spanish). Key Responsibilities Provide service support to members and/or providers through various communication channels Conduct surveys related to health assessments and member/provider satisfaction Document details related to Member or Provider inquiries accurately Required Qualifications HS Diploma or equivalent combination of education and experience 1-3 years of Sales and/or Customer Service experience in a fast-paced environment Preferred: Associate's Degree or equivalent combination of education and experience Familiarity with systems such as Microsoft Office, Salesforce, and CRM tools Ability to work scheduled shifts, including overtime and weekends as needed
A company is looking for a Rep, Customer Experience - Remote (Bilingual Spanish).
Key Responsibilities
Provide service support to members and/or providers through various communication channels
Conduct surveys related to health assessments and member/provider satisfaction
Document details related to Member or Provider inquiries accurately
Required Qualifications
HS Diploma or equivalent combination of education and experience
1-3 years of Sales and/or Customer Service experience in a fast-paced environment
Preferred: Associate's Degree or equivalent combination of education and experience
Familiarity with systems such as Microsoft Office, Salesforce, and CRM tools
Ability to work scheduled shifts, including overtime and weekends as needed