![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
Bilingual Product Support Representative
A company is looking for a Product Support Representative. Key Responsibilities Deliver world-class customer satisfaction by prioritizing customer needs Provide exceptional support while adhering to Service Level Agreements (SLAs) and key performance indicators (KPIs) Triage and resolve customer issues efficiently, collaborating with internal teams as necessary Required Qualifications 2+ years of experience in a customer service or technical support environment Bilingual in English and French (both written and verbal) Demonstrated technical troubleshooting skills Proven dedication to customer service and managing customer relationships Experience with HR and/or payroll systems is preferred
A company is looking for a Product Support Representative.
Key Responsibilities
Deliver world-class customer satisfaction by prioritizing customer needs
Provide exceptional support while adhering to Service Level Agreements (SLAs) and key performance indicators (KPIs)
Triage and resolve customer issues efficiently, collaborating with internal teams as necessary
Required Qualifications
2+ years of experience in a customer service or technical support environment
Bilingual in English and French (both written and verbal)
Demonstrated technical troubleshooting skills
Proven dedication to customer service and managing customer relationships
Experience with HR and/or payroll systems is preferred