![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
BPO Team Lead
A company is looking for a BPO Team Lead. Key Responsibilities Supervises team to ensure high-quality service delivery to clients Monitors team performance and reports issues to leadership Manages hiring, staffing, and career development for team members Required Qualifications Experience in team leadership and client service Knowledge of project management principles and methodologies Ability to analyze data for trend identification and root cause analysis Familiarity with metrics management and performance evaluation Availability to work Monday-Friday and occasional Saturday mornings
A company is looking for a BPO Team Lead.
Key Responsibilities
Supervises team to ensure high-quality service delivery to clients
Monitors team performance and reports issues to leadership
Manages hiring, staffing, and career development for team members
Required Qualifications
Experience in team leadership and client service
Knowledge of project management principles and methodologies
Ability to analyze data for trend identification and root cause analysis
Familiarity with metrics management and performance evaluation
Availability to work Monday-Friday and occasional Saturday mornings