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Care Support Specialist
A company is looking for a Care Support Specialist to assist patients in connecting with mental health care. Key Responsibilities Assist patients and providers via inbound calls to facilitate connections to mental health care Document interactions and support administrative tasks for the Care Navigation team Collaborate with Care Navigators and other team members to improve patient outcomes Required Qualifications 2+ years of experience in an inbound call center or as an administrative assistant Ability to adapt to swift tactical changes based on engagement learnings Experience interacting with patients with behavioral health needs Familiarity with Google Suite Ability to work in a quiet, confidential, and secure environment
A company is looking for a Care Support Specialist to assist patients in connecting with mental health care.
Key Responsibilities
Assist patients and providers via inbound calls to facilitate connections to mental health care
Document interactions and support administrative tasks for the Care Navigation team
Collaborate with Care Navigators and other team members to improve patient outcomes
Required Qualifications
2+ years of experience in an inbound call center or as an administrative assistant
Ability to adapt to swift tactical changes based on engagement learnings
Experience interacting with patients with behavioral health needs
Familiarity with Google Suite
Ability to work in a quiet, confidential, and secure environment