Certified Patient Account Supervisor

A company is looking for a Supervisor of Customer Service and Collections. Key Responsibilities Provide guidance, training, and support for staff in account management and cash collection Complete and provide daily/weekly/monthly productivity reporting and assist with special projects Maintain compliance with policies and regulations, ensuring high-quality customer service and HIPAA compliance Required Qualifications High school diploma or equivalent required; college-level business and/or communication courses preferred Certified Patient Account Representative certification required upon hire Minimum 2 years of experience in healthcare collections and customer service Experience in a hospital or related healthcare office environment required Broad knowledge of hospital billing processes and revenue cycle environment

Apr 7, 2025 - 05:45

A company is looking for a Supervisor of Customer Service and Collections. Key Responsibilities Provide guidance, training, and support for staff in account management and cash collection Complete and provide daily/weekly/monthly productivity reporting and assist with special projects Maintain compliance with policies and regulations, ensuring high-quality customer service and HIPAA compliance Required Qualifications High school diploma or equivalent required; college-level business and/or communication courses preferred Certified Patient Account Representative certification required upon hire Minimum 2 years of experience in healthcare collections and customer service Experience in a hospital or related healthcare office environment required Broad knowledge of hospital billing processes and revenue cycle environment