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Client Services Liaison
A company is looking for a Client Services Liaison who will enhance cross-functional alignment and improve member inquiry resolution processes. Key Responsibilities Develop expertise in solutions and member experience processes Independently manage and resolve member cases efficiently Collaborate with internal teams to remove blockers and drive solutions Required Qualifications 3+ years in client-facing, operations, or service delivery roles Experience in fast-paced, cross-functional environments Strong organizational skills and ability to follow through Intermediate to advanced skills in Excel/Google Sheets Familiarity with systems like Salesforce, Zendesk, or Gainsight
A company is looking for a Client Services Liaison who will enhance cross-functional alignment and improve member inquiry resolution processes.
Key Responsibilities
Develop expertise in solutions and member experience processes
Independently manage and resolve member cases efficiently
Collaborate with internal teams to remove blockers and drive solutions
Required Qualifications
3+ years in client-facing, operations, or service delivery roles
Experience in fast-paced, cross-functional environments
Strong organizational skills and ability to follow through
Intermediate to advanced skills in Excel/Google Sheets
Familiarity with systems like Salesforce, Zendesk, or Gainsight
