Consumer Loan Modification Specialist

A company is looking for a Consumer Loan Servicing Modification Specialist who is bilingual in Spanish. Key Responsibilities Review and process workout loan applications to assist members experiencing financial hardship Propose modification terms in compliance with regulations and communicate decisions to members Educate members and internal teams on loan modification processes and maintain accurate records Required Qualifications Minimum of two years of customer service or operational support experience Preferred two years of banking or financial experience High school diploma or equivalent Basic computer and phone operating skills; intermediate Microsoft Office skills Ability to type a minimum of 35 words per minute

Apr 4, 2025 - 00:55

A company is looking for a Consumer Loan Servicing Modification Specialist who is bilingual in Spanish. Key Responsibilities Review and process workout loan applications to assist members experiencing financial hardship Propose modification terms in compliance with regulations and communicate decisions to members Educate members and internal teams on loan modification processes and maintain accurate records Required Qualifications Minimum of two years of customer service or operational support experience Preferred two years of banking or financial experience High school diploma or equivalent Basic computer and phone operating skills; intermediate Microsoft Office skills Ability to type a minimum of 35 words per minute