Copier Support Technician

A company is looking for a Copier Support Desk Technician I to provide remote technical support for copiers and related devices. Key Responsibilities Provide remote technical support to diagnose and resolve issues with copiers, printers, and multifunction devices Troubleshoot hardware, software, and network connectivity problems remotely Maintain detailed records of support interactions and collaborate with onsite technicians as needed Required Qualifications High school diploma and two years of relevant experience, or equivalent combination of education and experience Previous experience repairing and troubleshooting printers, copiers, and multifunction devices preferred Basic understanding of network protocols and configurations Familiarity with various copier brands and models Ability to work independently and manage time effectively

Apr 17, 2025 - 18:17

A company is looking for a Copier Support Desk Technician I to provide remote technical support for copiers and related devices. Key Responsibilities Provide remote technical support to diagnose and resolve issues with copiers, printers, and multifunction devices Troubleshoot hardware, software, and network connectivity problems remotely Maintain detailed records of support interactions and collaborate with onsite technicians as needed Required Qualifications High school diploma and two years of relevant experience, or equivalent combination of education and experience Previous experience repairing and troubleshooting printers, copiers, and multifunction devices preferred Basic understanding of network protocols and configurations Familiarity with various copier brands and models Ability to work independently and manage time effectively