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Customer Lifecycle Manager
A company is looking for a Customer Lifecycle Manager to deepen customer relationships and drive engagement. Key Responsibilities Develop relationship mapping to track engagement with decision-makers and influencers within customer accounts Create targeted programs for onboarding, adoption, retention, expansion, and advocacy Balance high-touch engagement with scalable initiatives, such as automated nurtures and community-driven programs Required Qualifications 3+ years of experience in marketing, preferably in B2B or tech Experience managing and growing customer communities Familiarity with direct mailer platforms Ability to track, measure, and optimize engagement, with experience in HubSpot and Salesforce being a plus
A company is looking for a Customer Lifecycle Manager to deepen customer relationships and drive engagement.
Key Responsibilities
Develop relationship mapping to track engagement with decision-makers and influencers within customer accounts
Create targeted programs for onboarding, adoption, retention, expansion, and advocacy
Balance high-touch engagement with scalable initiatives, such as automated nurtures and community-driven programs
Required Qualifications
3+ years of experience in marketing, preferably in B2B or tech
Experience managing and growing customer communities
Familiarity with direct mailer platforms
Ability to track, measure, and optimize engagement, with experience in HubSpot and Salesforce being a plus