Customer Tech Support Representative

A company is looking for a Customer Tech Solution Representative. Key Responsibilities Provide technical support and troubleshooting for e-titles and digital products via email and phone Develop and share technical solutions for customer access or product issues Contribute to team-oriented work and assist with process improvements Required Qualifications Bachelor's degree or equivalent professional experience required 2-4 years of work experience focused on writing and customer communications preferred Proficiency in modern computer technology is necessary Familiarity with multiple systems, including SalesForce and other fulfillment systems, is required Membership in The Mother Church is required

Apr 9, 2025 - 00:10
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Customer Tech Support Representative
A company is looking for a Customer Tech Solution Representative. Key Responsibilities Provide technical support and troubleshooting for e-titles and digital products via email and phone Develop and share technical solutions for customer access or product issues Contribute to team-oriented work and assist with process improvements Required Qualifications Bachelor's degree or equivalent professional experience required 2-4 years of work experience focused on writing and customer communications preferred Proficiency in modern computer technology is necessary Familiarity with multiple systems, including SalesForce and other fulfillment systems, is required Membership in The Mother Church is required