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Family Health Advocate Research Analyst
A company is looking for a Research Analyst- Family Health Advocate. Key Responsibilities Provide research and resolution support for eligibility, claims issues, and healthcare navigation Coordinate issue resolution with providers, payers, or third parties for claims adjustments and grievances Document issue resolutions and manage assigned queue tasks in a timely manner Required Qualifications High school/GED diploma 2-year associate's degree in healthcare/health sciences or equivalent experience Previous roles such as Health Guide, Claims Specialist, or Medical Assistant preferred Customer service experience in a healthcare setting Experience resolving high-level customer service issues
A company is looking for a Research Analyst- Family Health Advocate.
Key Responsibilities
Provide research and resolution support for eligibility, claims issues, and healthcare navigation
Coordinate issue resolution with providers, payers, or third parties for claims adjustments and grievances
Document issue resolutions and manage assigned queue tasks in a timely manner
Required Qualifications
High school/GED diploma
2-year associate's degree in healthcare/health sciences or equivalent experience
Previous roles such as Health Guide, Claims Specialist, or Medical Assistant preferred
Customer service experience in a healthcare setting
Experience resolving high-level customer service issues