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Fraud Resolution Coordinator
A company is looking for a Customer Protection Resolution Fraud Sr. Coordinator. Key Responsibilities Handle inbound calls from customers regarding potential fraud concerns Educate customers about fraud and assist in resolving account-related issues Provide empathetic support to customers during critical financial situations Required Qualifications High School Diploma, GED, or equivalent certification At least 3 years of Customer Service or Call Center Experience At least 1 year of experience using Google Suite or Microsoft Office At least 1 year of Financial Industry experience
A company is looking for a Customer Protection Resolution Fraud Sr. Coordinator.
Key Responsibilities
Handle inbound calls from customers regarding potential fraud concerns
Educate customers about fraud and assist in resolving account-related issues
Provide empathetic support to customers during critical financial situations
Required Qualifications
High School Diploma, GED, or equivalent certification
At least 3 years of Customer Service or Call Center Experience
At least 1 year of experience using Google Suite or Microsoft Office
At least 1 year of Financial Industry experience