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Health Care Customer Service Representative
A company is looking for a Health Care Customer Service Representative. Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Provide information to patients/account holders professionally and thoroughly Follow client-specific protocols while investigating and responding to inquiries Required Qualifications, Training, and Education 1+ years of experience in a Call Center or Customer Service role Knowledge of medical terminology, patient billing, and healthcare insurance preferred Ability to thrive in a fast-paced, deadline-oriented environment Strong organizational skills with the ability to multitask Flexibility in scheduling, including availability for evening and weekend work
A company is looking for a Health Care Customer Service Representative.
Key Responsibilities
Handle inbound and outbound calls to resolve billing and payment issues
Provide information to patients/account holders professionally and thoroughly
Follow client-specific protocols while investigating and responding to inquiries
Required Qualifications, Training, and Education
1+ years of experience in a Call Center or Customer Service role
Knowledge of medical terminology, patient billing, and healthcare insurance preferred
Ability to thrive in a fast-paced, deadline-oriented environment
Strong organizational skills with the ability to multitask
Flexibility in scheduling, including availability for evening and weekend work