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Health Insurance Customer Service Representative
A company is looking for a Customer Service Representative to join their Member Production team. Key Responsibilities Develop a comprehensive understanding of processes, procedures, and tools associated with the business model Manage an assigned caseload while maintaining service delivery, productivity, and quality expectations Support the leadership team by identifying issues and participating in process improvement projects Required Qualifications High school diploma or GED 1+ years of experience in a high-volume or customer-focused setting 1+ years of healthcare experience
A company is looking for a Customer Service Representative to join their Member Production team.
Key Responsibilities
Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
Manage an assigned caseload while maintaining service delivery, productivity, and quality expectations
Support the leadership team by identifying issues and participating in process improvement projects
Required Qualifications
High school diploma or GED
1+ years of experience in a high-volume or customer-focused setting
1+ years of healthcare experience