How Amex uses AI to increase efficiency: 40% fewer IT escalations, 85% travel assistance boost

The AI-infused chatbot now interacts more intuitively, adapts to feedback and walks users through problems step-by-step. 

Apr 2, 2025 - 18:42
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VentureBeat/Midjourney
The AI-infused chatbot now interacts more intuitively, adapts to feedback and walks users through problems step-by-step. Read More