Inbound Customer Service Agent

A company is looking for an Inbound Customer Service Agent (Remote). Key Responsibilities Provide direct support to GE Appliances owners, focusing on sales and service inquiries Utilize multiple systems to resolve customer issues through troubleshooting and providing product information Create and update owner records while adhering to established guidelines and safety policies Required Qualifications One year of relevant experience in a customer service or sales environment Ability to research and analyze data to make sound decisions on escalated matters Familiarity with web-based systems and proficiency in navigating multiple applications Computer skills, including proficiency in MS Office Suite Ability to work effectively in a remote environment with a dedicated workspace

Mar 3, 2025 - 19:10
 0
Inbound Customer Service Agent
A company is looking for an Inbound Customer Service Agent (Remote). Key Responsibilities Provide direct support to GE Appliances owners, focusing on sales and service inquiries Utilize multiple systems to resolve customer issues through troubleshooting and providing product information Create and update owner records while adhering to established guidelines and safety policies Required Qualifications One year of relevant experience in a customer service or sales environment Ability to research and analyze data to make sound decisions on escalated matters Familiarity with web-based systems and proficiency in navigating multiple applications Computer skills, including proficiency in MS Office Suite Ability to work effectively in a remote environment with a dedicated workspace