Inbound Customer Service Agent
A company is looking for an Inbound Customer Service Agent (Remote).
Key Responsibilities
Provide direct support to GE Appliances owners, focusing on sales and service inquiries
Utilize multiple systems to resolve customer issues through troubleshooting and providing product information
Create and update owner records while adhering to established guidelines and safety policies
Required Qualifications
One year of relevant experience in a customer service or sales environment
Ability to research and analyze data to make sound decisions on escalated matters
Familiarity with web-based systems and proficiency in navigating multiple applications
Computer skills, including proficiency in MS Office Suite
Ability to work effectively in a remote environment with a dedicated workspace
A company is looking for an Inbound Customer Service Agent (Remote).
Key Responsibilities
Provide direct support to GE Appliances owners, focusing on sales and service inquiries
Utilize multiple systems to resolve customer issues through troubleshooting and providing product information
Create and update owner records while adhering to established guidelines and safety policies
Required Qualifications
One year of relevant experience in a customer service or sales environment
Ability to research and analyze data to make sound decisions on escalated matters
Familiarity with web-based systems and proficiency in navigating multiple applications
Computer skills, including proficiency in MS Office Suite
Ability to work effectively in a remote environment with a dedicated workspace