Intake Advocate

A company is looking for an Intake Advocate to serve as the first point of contact for prospective claimants. Key Responsibilities Build initial relationships and trust with prospective claimants through high-volume calls Maintain detailed documentation of claimant interactions and ensure confidentiality Proactively manage claimant relationships and address urgent issues as needed Required Qualifications Bachelor's degree in a related field preferred 1-2 years of experience in a customer service role Proficient in Microsoft Office Suite and legal case management software Ability to work remotely and manage tasks with minimal supervision Commitment to providing excellent client service

Apr 20, 2025 - 04:42

A company is looking for an Intake Advocate to serve as the first point of contact for prospective claimants. Key Responsibilities Build initial relationships and trust with prospective claimants through high-volume calls Maintain detailed documentation of claimant interactions and ensure confidentiality Proactively manage claimant relationships and address urgent issues as needed Required Qualifications Bachelor's degree in a related field preferred 1-2 years of experience in a customer service role Proficient in Microsoft Office Suite and legal case management software Ability to work remotely and manage tasks with minimal supervision Commitment to providing excellent client service