IT Support Help Desk Representative

A company is looking for an IT Support Help Desk Representative 1. Key Responsibilities Interact with cross-organizational entities to escalate trouble tickets and restore service quickly Assist with basic end-user support and respond to trouble calls/alerts/emails in a timely manner Follow system security procedures, establish user accounts, and improve documentation for problem analysis Required Qualifications High School Diploma or GED 0-2 years of relevant work experience Ability to work any shift during normal operating hours, including weekends Familiarity with ticket tracking systems Understanding of system security procedures and guidelines

Mar 31, 2025 - 18:14
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IT Support Help Desk Representative
A company is looking for an IT Support Help Desk Representative 1. Key Responsibilities Interact with cross-organizational entities to escalate trouble tickets and restore service quickly Assist with basic end-user support and respond to trouble calls/alerts/emails in a timely manner Follow system security procedures, establish user accounts, and improve documentation for problem analysis Required Qualifications High School Diploma or GED 0-2 years of relevant work experience Ability to work any shift during normal operating hours, including weekends Familiarity with ticket tracking systems Understanding of system security procedures and guidelines