Kubernetes Support Engineer

A company is looking for a Designated Support Engineer to provide specialized support to strategic customers. Key Responsibilities Manage critical issues within large-scale deployments across public and private clouds Serve as the primary support contact for designated accounts, offering proactive monitoring and problem-solving Document case scenarios and solutions, contributing to knowledge sharing and customer self-service improvement Required Qualifications Bachelor's Degree in a technical field or equivalent experience Minimum 4 years of experience in customer-facing technical support, preferably for critical accounts Proven experience in deploying and managing Kubernetes production clusters Extensive hands-on experience with major cloud providers (AWS, Azure, GCP) Availability for on-call rotations and flexible work shifts

Apr 11, 2025 - 22:21

A company is looking for a Designated Support Engineer to provide specialized support to strategic customers. Key Responsibilities Manage critical issues within large-scale deployments across public and private clouds Serve as the primary support contact for designated accounts, offering proactive monitoring and problem-solving Document case scenarios and solutions, contributing to knowledge sharing and customer self-service improvement Required Qualifications Bachelor's Degree in a technical field or equivalent experience Minimum 4 years of experience in customer-facing technical support, preferably for critical accounts Proven experience in deploying and managing Kubernetes production clusters Extensive hands-on experience with major cloud providers (AWS, Azure, GCP) Availability for on-call rotations and flexible work shifts