Lead Customer Experience Researcher

A company is looking for a Lead Customer Experience Researcher who will conduct research and advise on user and design strategy throughout the product development process. Key Responsibilities Conduct qualitative and quantitative research to inform product design and strategy Mentor and support team members while contributing to research strategy and best practices Facilitate workshops and stakeholder meetings to align research with business priorities Required Qualifications Bachelor's degree in Human Computer Interaction, Human Factors, Psychology, or equivalent experience 7 years of UX research experience or similar research experience Proficient in qualitative and quantitative UX research methodologies Experience with software development methodology and Agile release processes Ability to manage a research roadmap and prioritize multiple projects

Apr 18, 2025 - 00:37

A company is looking for a Lead Customer Experience Researcher who will conduct research and advise on user and design strategy throughout the product development process. Key Responsibilities Conduct qualitative and quantitative research to inform product design and strategy Mentor and support team members while contributing to research strategy and best practices Facilitate workshops and stakeholder meetings to align research with business priorities Required Qualifications Bachelor's degree in Human Computer Interaction, Human Factors, Psychology, or equivalent experience 7 years of UX research experience or similar research experience Proficient in qualitative and quantitative UX research methodologies Experience with software development methodology and Agile release processes Ability to manage a research roadmap and prioritize multiple projects